Shipping Policy

 

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Shipping Policy

Effective Date: [Insert Date]

Welcome to The Living Series! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for details on how we handle shipping and delivery.

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1. Processing Times

• Order Processing:
  All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email.
• Custom Orders:
  Processing time for custom designs or bulk orders may take [3-7] business days.

You will receive a notification once your order has shipped.

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2. Shipping Rates and Times

• Domestic Shipping:
  We offer the following shipping options:

  • Standard Shipping: [Insert delivery timeframe, e.g., 3-7 business days]
  • Expedited Shipping: [Insert delivery timeframe, e.g., 1-3 business days]

  Shipping rates will be calculated at checkout based on the total weight and destination of your order.

• International Shipping:
  We ship internationally to most countries. Delivery times vary by location and can range from [7-21] business days. Additional customs fees or taxes may apply, which are the responsibility of the customer.

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3. Shipping Carriers

We partner with trusted carriers such as [e.g., USPS, UPS, FedEx, DHL] to ensure safe and reliable delivery. Carrier options will be displayed during checkout based on your location.

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4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your shipment on the carrier’s website.

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5. Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses at this time.
• Certain products may have shipping restrictions due to local regulations.

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6. Lost, Damaged, or Delayed Shipments

• Lost Packages:
  If your package is lost in transit, please contact us within [7] days of the estimated delivery date. We will work with the carrier to resolve the issue.

• Damaged Items:
  If your order arrives damaged, please email us at [Insert Email Address] with photos of the damage and your order details within [48 hours] of delivery.

• Shipping Delays:
  We are not responsible for delays caused by carriers, customs, or weather conditions.

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7. Returns and Exchanges

Shipping fees for returns or exchanges are the responsibility of the customer unless the item was damaged or incorrect. For details, see our Return Policy.

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8. Free Shipping Offers

Free shipping promotions, if available, will apply only to orders meeting the specified criteria (e.g., minimum purchase amount, domestic orders only). Full details will be provided during checkout or promotion announcements.

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9. Customs, Duties, and Taxes (International Orders)

International shipments may be subject to import taxes, duties, and customs fees, which are determined by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

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10. Contact Us

If you have questions or concerns about shipping, please reach out to us:
Email: psbintl@yahoo.com

Or contact us at 824 Old Topanga Cyn Rd, Topanga, CA, 90290, US

We’re here to help ensure your shopping experience is smooth and enjoyable!

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